![]() If you are under 18, the FTC asks you to have a parent or guardian complete this process for you.Ĭonsumers have until Jan. Where can I find my destination bank account or debit card number. It's important to remember that you must be at least 18 years of age to file a claim. What do the payment status descriptions refer to. If you didn't get an email with a claim number, you can locate your Epic Account ID by following these steps. For example, if you played Fortnite for 12. If you want to know how many hours that is, multiply days by 24. You will need your Epic Account ID or a claim number - which should have been delivered by email. Depending on how long you’ve played, Epic Games may show you days rather than hours. To apply for a refund, head over to click "Apply for a Refund." I'm eligible, but how do I apply for a refund? Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful charges. ![]() number that is connected with epic plans or services (if different from. Your child made charges to your credit card without your knowledge between January 2017 and November 2018. Contact epic on Customer Helpline 136 Connect with us for live support on. You were charged in-game currency for items you didn’t want between January 2017 and September 2022. Can't find what you're looking for Have a look at these trending articles or let us know how we can help and we'll be happy to assist you. Epic, Epic Games, the Epic Games logo, Fortnite, the Fortnite logo, Unreal, Unreal Engine, the Unreal. You are eligible for a refund if any of these statements are true: A window with your Number for Customer Support will pop. Regulators said they have started notifying more than 37 million people who may be eligible for compensation as part of the legal settlement that was finalized in March. ![]() Epic Games also agreed to pay a $275 million fine to settle allegations that it had collected personal information on Fortnite players under the age of 13 without the consent of an adult. The settlement consists of $245 million in customer refunds that are intended to cover the costs of unwanted in-game items like outfits, emotes, or V-Bucks - the game's virtual currency. The Federal Trade Commission announced last year that Fortnite maker Epic Games would pay $520 million in penalties and refunds to settle complaints about player privacy and the game's payment method, which allegedly tricked players into making unintended purchases. For most game developers the two biggest players in the industry are their main source of sales: Steam and the Epic Games Store (EGS). (All of these can be found in Fortnite’s Discover screen in the By Epic row. The FTC alleged in two separate complaints that North Carolina-based Epic engaged in several unlawful practices. The game has more than 400 million users worldwide. It consists of the following experiences: Battle Royale, Ranked Battle Royale, Zero Build - Battle Royale, Ranked Zero Build, Team Rumble, and certain limited-time experiences. Epic’s video game Fortnite is generally free to download and play but charges users for in-game items such as costumes and dance moves. Outer Worlds: Spacers Choice Edition is FREE today only! of kids who bought things on the popular "Fortnite" video game may soon be able to claim a refund. Fortnite Battle Royale is a game within Fortnite made by Epic Games. Last Christmas I gave you my heart ? This year I got you a free game ? The Outer Worlds will only be available to claim as a permanent addition to your EGS library for a fairly short period of time before being replaced by the next title on December 27th at 3AM AEDT, so you’ll need to grab it quickly here before then. If you need additional details or assistance check out our Epic Games Player Support help article he. On top of discounting a huge range of titles as much as 60-70% off, the store is also doing giveaways of free games and handing out an unlimited number of 33% Off vouchers with the return of the Epic Coupon.Īfter handing out completely free copies of Destiny 2: Legacy Collection, DNF Duel, Melvor Idle, Art of Rally, Fallout 3 and Ghostwire Tokyo, the EGS’s next bonus game has arrived and anyone with an EGS account for the store can now claim the complete version of Obsidian’s stellar sci-fi RPG, The Outer Worlds: Spacer’s Choice Edition, as the current freebie. We want to make sure you are able to resolve your issue. Epic, Epic Games, the Epic Games logo, Fortnite, the Fortnite logo, Unreal, Unreal. ![]() Unlike your account display name, Epic Account IDs cannot be changed and are not displayed to other users. Due to the large number of inquiries, our responses may take longer than usual. The Epic Games Store’s huge holiday sale event, appropriately dubbed The Epic Games Holiday Sale 2023, is still going with discounts on thousands of games and add-ons and runs from now until January 11th, 2024. Your Epic Account ID is a unique identifier assigned to your Epic Games account during account creation.
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